How Pricing Works
Every visit starts with a flat $95 house call fee โ this covers your first hour of work no matter how fast the job goes. If a job runs longer, additional time is billed in 30-minute increments. Simple, fair, and easy to understand upfront. There are never surprise charges.
House Call / First Hour
$95
Covers every visit regardless of duration. Most jobs are done within this.
Additional Time
$45
Per additional half hour after the first hour.
Same-Day / Emergency
+$30
Added to standard rate for same-day availability.
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Example: A Nest thermostat install takes about 75 minutes โ $95 + $45 = $140 total. You'll always be told the estimate before work begins.
What We Do
Services & Typical Pricing
These are typical durations and charges. Every job is quoted before we start โ no surprises.
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Smartphone or Tablet Setup
Typically 45โ60 min
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Ring / Video Doorbell Install & Setup
Typically 45โ60 min
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Smart Thermostat (Nest / Ecobee)
Typically 60โ90 min
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Wi-Fi Troubleshooting & Connectivity
Typically 30โ60 min
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Streaming Device Setup (Roku, Fire Stick, etc.)
Typically 30โ45 min
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Security Camera Setup
Typically 45โ60 min per camera
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AI & Voice Assistant Setup & Training
Typically 45โ60 min
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Video Calling Setup & Training
Typically 30โ45 min
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Multi-Device or Complex Setup
Typically 90โ120 min
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Pre-Departure Snowbird Device Check
Full device audit before heading north
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Booking multiple services in one visit? A 10% courtesy discount applies โ you're saving a second trip too.
Remote & On-Call Support
Help That Doesn't Require a Visit
Some problems don't need a house call. Quick questions and software issues can often be resolved remotely.
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Quick Phone or Text Support
Free
Under 15 minutes. Included at no charge for all active monthly plan members.
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Remote Screen-Share Session
$40
30-minute session for software issues that don't require a visit. We connect to your screen and fix it together.
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Pre-Departure Snowbird Check
$95
Full device audit before heading north for the summer. Make sure everything is secure and ready for your return.
๐ Service Area
Venice
Stoneybrook
North Port
Nokomis
Osprey
Englewood
South Venice
Wellen Park
A $15 travel surcharge applies for locations more than 10 miles from Venice. Not sure if we cover your area? Just send an email and ask โ we're happy to let you know.
๐ก Snowbird Friendly
Many of our snowbird clients book a pre-departure device check to make sure everything is secure before heading north, and a setup visit when they arrive back in the fall. Yo